Custom Auto Body is an approved facility under most
insurance company's Direct Repair Program (DRP). What does this
mean for you? Insurance companies establish
relationships with an approved repair facility. Upon approval
the insurance company directs claims to these select repair
facilities. The
DRP improves communication between an approved repair facility and
the insurance company to ensure accurate and timely repairs are
made at the lowest possible cost without sacrificing quality and
workmanship.
To take part
in an insurance company's "Direct Repair Program," a collision
repair facility must meet a rigorous set of standards defined by
the insurance company. This means an approved facility must have
qualified estimators, office staff and technicians on hand.
In addition, the DRP mandates that each facility is equipped according
to specific insurance company requirements plus all personnel must
abide by a
strict code of
professional conduct.
Given these standards of
excellence, the
insurance company also guarantees all repairs performed at an approved
DRP facility for as long as you own your vehicle. Insurance companies
can say this because they are confident the approved collision repair
facility operates as a Professional, Responsible and Qualified business
that is supremely capable of repairing today's complex vehicles
to pre-accident condition or better.
We are conveniently located in Kearny Mesa and
are ready to serve all of your automotive collision repairs needs.